1. Introduction
Kevza is committed to handling personal information transparently and responsibly. This policy describes the categories of information we process and the purposes for which we process it.
2. Information We Collect
We may collect information you provide directly, account and business details, form submissions, support communications, usage information, device/browser information and channel-related customer data processed on behalf of customers.
3. How We Use Information
Information may be used to provide the service, authenticate users, operate campaigns and automations, provide support, improve product functionality, maintain security, communicate service information and meet legal obligations.
4. How We Share Information
We do not sell personal information as a business model. Information may be shared with service providers, channel providers, hosting and infrastructure vendors, professional advisers or authorities where required, subject to applicable agreements and law.
5. Data Storage & Security
Kevza applies reasonable technical and organizational safeguards, including access controls, encryption where appropriate, logging, backups and secure operational practices.
6. Your Choices & Rights
Depending on applicable law, individuals may have rights to access, correct, delete, restrict or object to certain processing and to withdraw consent where consent is the basis of processing.
7. Cookies & Tracking
The website may use necessary cookies and, when configured with consent, analytics or marketing technologies. The final cookie disclosure must reflect the actual production tools enabled.
8. Data Retention
Information is retained only for as long as required for the stated purpose, contractual obligations, security, dispute resolution or applicable legal requirements.
9. Children’s Privacy
Kevza is intended for business use and is not designed as a service directed to children.
10. International Transfers
Where information is processed across jurisdictions, appropriate contractual and technical safeguards should be used as required by applicable law.
11. Third-Party Services
Connected messaging, CRM, payment, analytics and infrastructure providers may process data under their own terms and privacy commitments.
12. Changes to This Policy
This policy may be updated as the product, regulations or processing activities change.
13. Contact Us
Privacy questions can be sent to info@kevaai.com or by contacting our office at Office no. 4018, 4th Floor, 1 Aerocity NIBR Corporate Park, Sakinaka, Andheri East, Mumbai, Maharashtra 400072.