RCS BUSINESS MESSAGING

Next-Gen Engagement with RCS Messaging.

Create richer branded mobile experiences with cards, media, suggested replies and action buttons, then measure interactions and use configured fallback channels when RCS capability is unavailable.

Rich cards, carousels and media
Suggested replies and CTA buttons
Brand identity and interactive experiences
Capability-aware routing and fallback

Rich

Cards & media

Interactive

Buttons & replies

Branded

Business identity

Fallback

Channel-aware

How RCS Messaging Works

Build, target, deliver, measure and automate rich messaging journeys.

Create Message

Compose rich cards, media and actions.

Select Audience

Use eligible audience and consent criteria.

Send via RCS

Route to supported devices and networks.

Engage

Customers use buttons, replies and actions.

Track

Measure delivery, clicks, replies and conversions.

Automate

Use events and results to trigger next actions.

RCS Features That Drive Useful Interactions

Move beyond plain text where rich messaging capability is available.

Rich Cards

Show products, services, offers and status updates with media and structured information.

Carousels

Present multiple offers or options in a swipeable format.

Suggested Replies

Make common customer responses easier and faster.

CTA Buttons

Create clear next actions such as call, visit website or open location.

Business Identity

Use an approved branded messaging identity for stronger trust.

Analytics

Capture delivery and engagement events for campaign reporting.

Add rich messaging without creating another disconnected campaign tool.

Use RCS alongside WhatsApp, SMS and Email within the same customer, automation and analytics model.

AI-powered communication, sales and marketing automation across WhatsApp, RCS, SMS, Email and connected CRM workflows.

Mumbai Office
Office no. 4018, 4th Floor, 1 Aerocity NIBR Corporate Park, Sakinaka, Andheri East, Mumbai, Maharashtra 400072

+91 982 0790 117
+91 22 6901 1587
info@kevaai.com