1. Introduction
By creating an account, signing an order or using Kevza services, the customer agrees to the applicable terms, order form, policies and channel/provider requirements.
2. Definitions
Kevza, customer, user, service, channel provider, subscription, content and customer data have the meanings given in the applicable commercial documents or these terms.
3. Your Account
Customers are responsible for accurate account information, authorized users, protecting credentials and activity performed using their accounts.
4. Use of Our Services
Kevza grants a limited right to access the subscribed services during the subscription term, subject to payment, usage limits, acceptable use and third-party channel rules.
5. Acceptable Use
Customers must not use Kevza for unlawful activity, unauthorized access, abusive messaging, deceptive content, prohibited products or communications that violate consent/channel requirements.
6. Intellectual Property
Kevza retains rights in the platform, software, documentation and brand assets. Customers retain rights in their business content and customer data subject to the permissions needed to provide the service.
7. Fees & Payments
Subscription, provider usage, taxes, add-ons, overages and reseller commercials are governed by the applicable order or rate card.
8. Subscription & Cancellation
Billing cycles, renewals, cancellation notice and refunds are governed by the subscribed plan or written commercial terms.
9. Data & Privacy
Customers and Kevza must comply with applicable privacy, data-protection and channel-provider requirements based on their respective roles.
10. Termination
Access may be suspended or terminated for material breach, non-payment, security risk, unlawful use or provider-enforcement conditions, subject to applicable agreement terms.
11. Disclaimers
Availability may depend on third-party channel, hosting, telecom, payment and API providers. No unsupported revenue, ranking, delivery or approval guarantee is made.
12. Limitation of Liability
Liability limitations must be finalized in the executed commercial agreement and reviewed by legal counsel.
13. Indemnification
Indemnity obligations, if any, should be specified in the final customer agreement based on legal review.
14. Governing Law
The governing law and jurisdiction should be finalized in the executed legal terms for the Kevza operating entity.
15. Changes to Terms
Terms may be updated prospectively where required; material changes should be communicated through appropriate channels.
16. Contact Us
Questions may be sent to info@kevaai.com or to our office at Office no. 4018, 4th Floor, 1 Aerocity NIBR Corporate Park, Sakinaka, Andheri East, Mumbai, Maharashtra 400072.